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Support You Can Trust

Seamless Cloud IVR Solution and Call Center

With Pringle eAgent’s custom Interactive Voice Response (IVR) and optional Hired Professional Agents, you can ensure you never lose precious business due to unanswered phone calls. Design your own custom IVR Flow to direct your high value Catering & Banquet enquiries to the correct contact person. Or let our Professional Call Center Agents handle your takeout phone orders at 1/4 the staffing cost. No more worrying about having the manpower or open lines to answer calls.

what we do

Excellent Support, Measurable Impact

Reduce Outsourcing Cost up to 75%

Enhance Retention Rate up to 10X

Enhance Customer Loyalty up to 3X

Enhance Engagement Rate up to 3X

Boost First Contact Resolution up to 43%

Increase Customer Satisfaction by up to 15%

why choose us

Ideal Reasons for Choosing Pringle Eagent Solution

Custom IVR

Design your ideal IVR Flow - Separate catering inquiries from takeout orders, and funnel to specific team members or our eAgents.

Top-Notch Call Quality

Calls answered from Pringle eAgent’s call center are crystal clear and easy to hear. Without hectic restaurant noise in the background, customers can feel confident that their order is understood and processed correctly.

Real-Time Reports & Analytics

Our AI-driven analytics provide deep business insights and live call reports directly on your dashboard.

Handle Bulk Call Volumes

We have designed our IVR calling system to handle large call volumes for restaurants of all sizes. This is an ideal solution to manage simultaneous calls at the same time.

Professionalism

We help maintain and enhance your brand’s image by providing a customized greeting for your customers. This helps boost your restaurant’s popularity and encourages repeat customers.