Welcome To Pringle Eagent
Trusted IVR And Call Center for Busy Restaurants
No more missed calls! Restaurants everywhere are struggling to find staff and keep up with demand. During peak hours, calls go unanswered, resulting in lost sales and unhappy customers. Save those lost sales with Pringle eAgent. Our customized IVR and call center captures each and every phone order at ¼ the staffing cost, taking pressure off while keeping sales flowing
Trusted by 200+ restaurant businesses across the globe!
our services
Facing These Challenges? We Have the Solution!
Missing Valuable Customer Data
Are you failing to capture useful customer data with your current phone system?
why choose us
Reliable solutions for your Business
6+
Years Experience
100000+
Handled calls
40+
Happy Brands
100%
Customer Satisfaction
How We Help
Key Features That Help Your Restaurant Thrive
Custom IVR
Design your ideal IVR Flow - Separate catering inquiries from takeout orders, and funnel to specific team members or our eAgents.
CRM Database
Valuable customer data from phone orders is auto-saved to Pringle API for future marketing.
SMS Pay Options
Take payments via SMS Pay, card, or in-store—get paid before preparing food.
Missed Call Solutions
Return missed customer calls using the callback list to ensure you never lose a customer.
Real-time Reports & Analytics
Our AI-driven analytics provide deep business insights and live call reports directly on your dashboard.
Multiple Lines
Our IVR uses multi-line support and smart queuing to manage peak-time calls.
Welcome Messages
Greet customers immediately with custom voice scripts and on-hold music.
Call Barging/Whispering
With call barging, managers can join live calls and guide agents without disrupting the customer experience.
Streamlined Process
Customers receive order confirmation emails for each phone order placed, while your kitchen receives a printout.
our workflow
Deliver a Better Customer Experience
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Stay organized with multi-select filters
call-back requests, and more. -
Stay organized with multi-select filters
call-back requests, and more. -
Stay organized with multi-select filters
call-back requests, and more.
client Review
What Our Customer Say About Us
The eAgent team has been a tremendous help to the Cafe India group of restaurants. We were struggling to manage in-store phone calls while simultaneously serving customers. eAgent has not only streamlined our call handling but also improved the way we market our specials, ensuring they reach more customers effectively.
A Heartfelt Thank You to Our Amazing E agent Team! As the owner of Charminar Indian Restaurant, I want to take a moment to appreciate our incredible E agent team for their dedication and excellent service. They play a crucial role in ensuring that every customer has a smooth and hassle-free ordering experience.
We consistently receive positive feedback from customers about how helpful and friendly our team is, which truly makes us proud. Their dedication to achieving excellence reflects our restaurant's values and helps us create a memorable experience for every guest. To our amazing E Agent team—keep up the fantastic work! We appreciate everything you do to keep our restaurant and catering running smoothly.
E agent team is well-trained, knowledgeable about our menu, and always ready to assist customers with their orders, special requests, and inquiries. They work tirelessly to provide prompt responses, maintain accuracy, and deliver top-notch customer service—all while handling high call volumes with professionalism and courtesy.
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