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Welcome To Pringle Eagent

Trusted IVR And Call Center for Busy Restaurants

No more missed calls! Restaurants everywhere are struggling to find staff and keep up with demand. During peak hours, calls go unanswered, resulting in lost sales and unhappy customers. Save those lost sales with Pringle eAgent. Our customized IVR and call center captures each and every phone order at ¼ the staffing cost, taking pressure off while keeping sales flowing

 

 
 
Trusted by 200+ restaurant businesses across the globe!
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Amaravati Nashville logo
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 Biryani House Logo
Biryani Pot Logo
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Indian Tadaka Logo
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8Elements Indian Cuisine logo
Bawarchi Biryanis chandler logo
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Mythris Indian Cuisine

our services

Facing These Challenges? We Have the Solution!

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Missed Orders

Missing sales from calls going unanswered?

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Not Enough Staff

Too many calls, too few people to answer them?

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Unsatisfied Customers

Unhappy customers because they can’t get through to place an order?

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Seasonal Demand

Hard to keep up with large catering or takeout orders during peak seasons?

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Catering and Banquet Demand

Need specialized phone agents for high-value catering calls?

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Longer Customer Wait Time

Are customers experiencing long wait times to place orders?

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Missing Valuable Customer Data

Are you failing to capture useful customer data with your current phone system?

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Inflexible Operations

No flexibility to handle growth or increased orders?

why choose us

Reliable solutions for your Business

Pringle Eagent dashboard
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6+

Years Experience

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100000+

Handled calls

Happy Brands

40+

Happy Brands

Customer Satisfaction

100%

Customer Satisfaction

How We Help

Key Features That Help Your Restaurant Thrive

Custom IVR

Custom IVR

Design your ideal IVR Flow - Separate catering inquiries from takeout orders, and funnel to specific team members or our eAgents.

CRM Database

CRM Database

Valuable customer data from phone orders is auto-saved to Pringle API for future marketing.

SMS Pay Options

SMS Pay Options

Take payments via SMS Pay, card, or in-store—get paid before preparing food.

Missed Call Solutions

Missed Call Solutions

Return missed customer calls using the callback list to ensure you never lose a customer.

		Real-time Reports & Analytics

Real-time Reports & Analytics

Our AI-driven analytics provide deep business insights and live call reports directly on your dashboard.

		Multiple Lines

Multiple Lines

Our IVR uses multi-line support and smart queuing to manage peak-time calls.

			Welcome Messages

Welcome Messages

Greet customers immediately with custom voice scripts and on-hold music.

				Call Barging/Whispering

Call Barging/Whispering

With call barging, managers can join live calls and guide agents without disrupting the customer experience.

Streamlined Process

Streamlined Process

Customers receive order confirmation emails for each phone order placed, while your kitchen receives a printout.

our workflow

Deliver a Better Customer Experience

  • Pringle dashboard

     

    Stay organized with multi-select filters
    call-back requests, and more.

     

    Schedule Demo
  • Pringle dashboard

     

    Stay organized with multi-select filters
    call-back requests, and more.

     

  • Pringle dashboard

     

    Stay organized with multi-select filters
    call-back requests, and more.

     

  • Pringle dashboard

     

    Stay organized with multi-select filters
    call-back requests, and more.

     

client Review

What Our Customer Say About Us

faq

Your questions answered clearly

Call Us
 
How do you ensure the accuracy of takeout orders?
We have a dedicated team of trained agents who follow strict protocols to verify and confirm orders. Our CRM system syncs with restaurant menus to ensure all information is up-to-date.
What are your call center's hours of operation?
Our call center operates 16/7 to ensure that all customer calls are handled promptly, regardless of the time zone.
Is my personal information and my customer data safe with your call center?
Yes, we prioritize the security and confidentiality of your personal information. Our systems are designed with robust security measures to protect your data.
How many calls you can handle at a time? What if any call missed?
We handle UNLIMITED number of calls at a time . If any call missed by any chance , the agent will recieve a notification and the call gets auto redails to customer once the agent is done with previous call as per the system design.

Take the Next Step With eAgent

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